Job Title: Account Manager, Experiential
Location: Remote (U.S. based, with travel as needed)
Employment Type: Full-Time
About us:
Coffee ‘n Clothes (CNC) is an experiential agency that blends culture, creativity, and commerce to create unforgettable brand experiences. We specialize in immersive activations, pop-ups, and brand storytelling that drive engagement and impact. Our clients range from global brands to emerging disruptors, and we pride ourselves on pushing boundaries and delivering premium, high-energy experiences.
Responsibilities:
- Own day-to-day client communication and management on a number events and projects.
- Lead communications on pre-production logistics, internal project management, creative development management and briefing, presentation development + delivery, project tracking, wrap reports.
- Lead weekly external client status calls, as well as weekly internal project meetings.
- Build and maintain strong personal relationships with clients, allowing you to deliver client presentations and plans.
- Act as the client's primary point of contact during the planning and execution.
- Be proactive with ideas and creative solutions while delivering on KPI's
- Work with internal production partners and at times, 3rd party vendors, guiding them to ensure timely delivery of program deliverables and cultivate and maintain relationships with clients and suppliers.
- Desire to provide an elevated client service experience.
Qualifications:
- Minimum of 3-5 years in client facing communications
- Ability to thrive in a fast paced, multi faceted startup environment to oversee multiple projects and tight deadlines.
- Eager to learn how to best communicate with internal and external team members given 100% remote working conditions.
- Advanced project management skills including budget creation, management and reconciliation
- Fluency in the language of experiential activations- impressions, pop ups, budgets, etc
- Familiarity and strong enthusiasm for Coffee ’n Clothes brand, retail verticals, brand marketing and products we offer to our partners
- Quick, creative thinker and idea contributor
- Excellent oral and written communication skills
- Fluent in Keynote, G-Suite (Drive, Docs, Sheets, Slides, Forms)
- Willing to travel when required
- Ambitious, accountable and resourceful. You take pride in seeing others succeed.